Thursday 13 May 2010

Cooperation + Partnership = Good Business Conduct

After all the recent election excitement, we now have a coalition government for the first time since the Second World War. Putting any political preferences to one side, I have long believed that cooperation and partnership between people and organisations is the best way to conduct business, as well as trying to run the country.

A good example of this is the model of the trade association. Our company belongs to five of these organisations, and over the years it has done our business and me personally, a power of good.
In the surface finishing industry we are members of the SEA, IMF, BSTSA and SAMFA (South African Metal Finishing Association). In our role as machinery merchants, we are also members of the EAMTM (European Association of Machine Tool Merchants).

One of the great disciplines of belonging to these associations is the requirement on you and your company to adhere to a strict code of business ethics, and not do anything to undermine the business of another member company. Whilst some may think that this flies in the face of true capitalism, it has its place in both old fashioned values and modern business practices.

It is self-regulatory, as few want to rock the boat and become blacklisted. And as well as enhancing corporate responsibility, this check on a company’s behaviour enables it to build a strong, trusted brand name and reputation among its peers.

Another benefit is the shared responsibility for the health and well-being of an industry and its members. In essence, the creed that we are stronger together than we are when apart. Helping each other, sharing knowledge and lending expertise in lots of small ways all adds up to sustaining an industry that functions more profitably and more efficiently. This helps both large and small companies to survive the worst of recessionary pressures, take advantage of opportunities and adapt to changes in the marketplace.

In addition, the associations enable us collectively to pool our resources towards areas such as research and development (especially important in a technically complex industry such as ours), market research, export strategy, publishing and exhibitions. They can also provide lobbying power for subjects such as environmental legislation. These kinds of activities would be beyond the capability of many smaller companies

Over the past two years, I was privileged to serve as chairman of the EAMTM UK division. If you think we have had it bad in the surface finishing industry, boy you should take a look at the machine tool business! But despite the downturn, the spirit of cooperation has never been better, something for which Riley Surface World can be profoundly grateful.

Of course, an organisation that operates on a Europe-wide level is not without its difficulties. Just think of the European Union in microcosm. And yet, because we are in a globalised economy, the merging of national associations is inevitable. This brings economies of scale and creates far greater opportunities for business development and is something that perhaps our existing trade associations should consider.

So as we optimistically look forward to the next five years of political stability and economic recovery, let’s continue to operate in a way that is cooperative and inclusive towards the rest of the companies in our industry. We are all in this together now.