Friday 9 July 2010

The Industrial speed dating session

I recently attended a speed dating session in Coventry. The intimate face-to-face meetings were strictly limited to 20 minutes for each couple, after which a burly organiser blew a very loud whistle telling us all to move on.

The truth is I am happily married and the event was organised by UK Trade and Industry to promote their export services provided by embassies and consulates all around the world. Each delegate enjoyed one-to-one sessions with trade representatives for a selection of countries in order to explore opportunities to develop more overseas business.

It is a practice that is not unfamiliar to me as once a year, normally in more exotic locations than Coventry, I attend a similar session with other machinery dealers from around Europe, known as the Merchants Market. Modern digital communication may have its merits, but sometimes there is no substitute to looking someone in the eye and agreeing a deal.

In our company’s early days of exporting, we were fortunate enough to receive government financial support as well as expert advice. As the recent experience of Sheffield Forgemasters has demonstrated, the massive government deficit means that those heady days have gone. UKTI is not simply holding these events for altruistic reasons. Now, in the nicest possible way, they are after our hard-earned cash!

Of all the noises coming from the very top of government now, the one that is most resonant for me is ‘Britain is open for business’. We may be technically bankrupt, but we are certainly not bankrupt when it comes to ideas, innovation and enterprise. A country that can produce jet engines, nuclear submarines and Formula One racing cars has to be taken seriously.

A major focus of the latest UKTI initiative is to find local partners for exporting companies. All the resources at their disposal are utilised in researching, marketing to and interviewing prospective companies. This work is carried out by hardened professionals that know the local language and customs. I think sometimes we underestimate the commercial clout of our diplomatic service.

Having experienced trading overseas with and without formal partnerships, I have come to appreciate how valuable they can be.

For instance, until last year we had done almost no business in France, our closest potential trading partner. I had always assumed that the French viewed British engineering with disdain and would only buy from us as a last resort. How wrong was I!

Now the power of the internet has brought us an excellent agent in France. He is well-connected, passionate about the surface finishing industry and pro-active in matching the production needs of French companies to the equipment that we have to offer. This encompasses cleaning and degreasing plants, automatic shot blasting systems, conveyor ovens and much more.

This shows, not just for our company but the industry as a whole, the opportunities that are right on our doorstep. And as long as the Sterling/Euro exchange rate is in our favour, we will always be competitive.
As a result of the UKTI initiative, we are actively seeking export partners both in Europe and other developing parts of the world. I know that investment in the kinds of professional services that our embassies offer will be money well spent. An example of how speed dating pays dividends.